Store & Walk-in

The Clinic Store (Patient-Facing Shop)

The Store (?page=store) is a public storefront anyone can browse (e.g., wellness products, supplements, merchandise the clinic sells), but adding to cart and checking out requires being logged into the Patient Portal.

Step-by-step

  1. Browse products and categories at the store page — no login needed to look around.
  2. To buy: log into the Patient Portal (or register if new).
  3. Add items to your cart — the cart count updates as you shop.
  4. Checkout and pay via wallet or a supported payment gateway.
  5. Track your order from Patient Portal → Shop & Orders.

Common issues & fixes

you need to be logged into the Patient Portal first; browsing alone doesn't require login, but purchasing does.
check the coupon's validity window and any minimum order requirements set by the clinic.
check Shop & Orders in the portal for the latest status; contact the clinic if it seems stuck.

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